Meeting the needs of all our customers is our top priority.
Our website has been designed with the goal of meeting WCAG 2.0 Level A & AA standards. As part of our efforts, we have provided an accessibility tool, indicated by an icon on the top left of each page, which allows users to navigate through the site using a keyboard, resize fonts and make other adjustments including underlining links, inverting colors and removing animations.
To activate the accessibility tool, use the following key combination:
– IE – [ALT] [SHIFT] + Z
– Chrome – [ALT] + Z
– Firefox – [ALT] [SHIFT] + Z
– Safari – [ALT] + Z
– Chrome – [CONTROL] [ALT] + Z
– Firefox – [CONTROL] [ALT] + Z
– Safari – [CONTROL] [ALT] + Z
We are working with our partners to bring online services, including Online Banking and Online Applications, into compliance with WCAG 2.0 Level A & AA standards. If you need assistance as we work to enhance our website and online services, please call us at (508) 533-8661.
Handicap parking is available at all locations. Members of the Charles River Bank team are available to provide assistance including helping with opening an account, applying for a loan, reviewing account information and more.
Our ATMs allow the choice of viewing account information on the screen or using the talking mode to conduct transactions.