Meeting the needs of all our customers is our top priority.
Online
Our website has been designed with the goal of meeting WCAG 2.0 Level A & AA standards. As part of our efforts, we have provided an accessibility tool, indicated by an icon on the top left of each page, which allows users to navigate through the site using a keyboard, resize fonts and make other adjustments including underlining links, inverting colors and removing animations.
To activate the accessibility tool, use the following key combination:
- Windows
– IE – [ALT] [SHIFT] + Z
– Chrome – [ALT] + Z
– Firefox – [ALT] [SHIFT] + Z
– Safari – [ALT] + Z - Macintosh
– Chrome – [CONTROL] [ALT] + Z
– Firefox – [CONTROL] [ALT] + Z
– Safari – [CONTROL] [ALT] + Z
We are working with our partners to bring online services, including Online Banking and Online Applications, into compliance with WCAG 2.0 Level A & AA standards. If you need assistance as we work to enhance our website and online services, please call us at (508) 533-8661.
In branch
Handicap parking is available at all locations. Members of the Charles River Bank team are available to provide assistance including helping with opening an account, applying for a loan, reviewing account information and more.
Our ATMs allow the choice of viewing account information on the screen or using the talking mode to conduct transactions.
Charles River Bank provides links to web sites of other organizations in order to provide visitors with certain information.
A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site. Once you link to another web site not maintained by Charles River Bank, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.