Control Your Financials Right from Your Screen with Online and Mobile Banking

We understand that life can get busy and making a trip to the bank takes time – whether it’s to access account information, make a check deposit, or complete a payment on your CRB loan.

Well, what if we told you there was a quick and easy tool that saves you time and effort? With Charles River Bank’s Online and Mobile Banking feature, you are able to do just about everything you can do in a branch with just a few clicks from your computer, smartphone, or tablet. Sounds easy, right? That’s because it is! And best of all, it’s secure and safe, with 24/7 access to your accounts.

Here are some of the benefits of Online and Mobile Banking:

Convenience 24/7

Wondering what your account balance might be prior to making a purchase? No problem. With Online and Mobile Banking, you can log in at any time to check the details of your bank accounts.

Our smartphones and computers are typically readily available, allowing 24/7 account access to complete many banking tasks quickly. Having access to your accounts right at your fingertips enables you to view your account balances, banking statements, or transaction history in real-time, as well as set up account alerts to your mobile number or email to notify you of specific account activity. There are many alert options, so be sure to sign up today to keep your accounts extra secure and keep you up-to-date on your account information.

Other tasks that can be done on your Online Banking or Mobile app just like in a physical branch includes transferring money between your CRB accounts, setting up transfers to your deposit accounts at other banks, pay bills online from your CRB checking account, make a payment to your CRB loan, deposit a check using your smartphone, deactivate or reactivate your CRB Debit MasterCard or ATM card if it’s ever lost or stolen, utilize wire and ACH services if you have a business account, or pay a friend or family member with person-to-person transfer using funds from your CRB checking, savings, or Money Market account.

Transfer Funds Fast and Effortlessly

You’ve most likely heard of mobile payment services like CashApp and Venmo, but did you know you can avoid the third party and do it directly from your CRB account with Online and Mobile Banking? If you need to send money to someone you know and trust, instead of writing a check or paying them in cash, you can do it digitally. After you log on to your mobile or online account, click on “pay a person,” add recipient, add either their email or mobile device number, and send your payment! For a more detailed step-by-step process, check out our blog on person-to-person transfers.

Additionally, you can transfer funds between your CRB accounts and your deposit accounts at other banks. This is particularly useful if you notice an account balance is low and have an upcoming automatic payment or a recent purchase that could overdraw your account.

Mobile Check Deposit – Deposit checks from anywhere

On your Mobile App, there’s a feature to deposit your checks, virtually. The process is simple: endorse the check as instructed and use the CRB app and your mobile phone’s camera to capture an image of the front and back. You’ll have to fill in key check data, as you would on a deposit slip, then wait for it to process. Remember to hold on to the check until it has been officially processed in case there are any issues.

If the majority of your trips to the bank are to deposit checks, you’ll be able to witness how much of a time saver this feature truly is.

Yes – it is secure!

Keeping your financial information secure is a top priority at Charles River Bank. Our Online and Mobile Banking functions automatically encrypt all transactions. When setting up your online and mobile account, you will need to create a login and password. Be sure to use a strong password that is hard to guess by others – even close friends and family.

Here are some other tips to make sure your online and mobile account is as secure as possible:

  • Create passwords for your phone, tablet, and computer Any device that has access to your accounts should have a password. If you have the mobile app on your phone or tablet, make sure you set up auto-lock, which will engage after a set amount of time has passed. This is a smart way to protect sensitive financial information if you accidentally leave your phone somewhere, if it’s stolen, or left unlocked.
  • Always access your online and mobile banking accounts with secure networks. When you’re out in public places and need to access your financial information and you’re using public Wi-Fi, make sure you use a Virtual Private Network (VPN) or stick to using your cellular data. Public Wi-Fi is often unsecured and taking these steps ensures your data is kept safe.
  • Use Strong Passwords. When creating your accounts, make sure your password is strong which consists of X amount of characters, which are a combination of letters (capitalized and lower case), numbers, and symbols.
  • Use Biometric Authentication. Our mobile banking app allows you to use biometric authentication to log in. Enrolling in this feature on your mobile app will enable the biometric authentication technique your phone uses (for example fingerprint, facial recognition, etc.). In addition, CRB scans for certain risks automatically, including if it does not recognize the device you are logging in on. It will ask for additional verification to solidify the individual logging in is the account owner.

Online and Mobile Banking is easy, quick, and secure. It allows you to bank on your schedule, right from your mobile device or computer.

You can sign up for Online Banking here or download the app in your smartphone’s Mobile App Store. If you have any questions, you can reach us at 508-533-8661.