Important Information
Accessibility Statement
At Charles River Bank, we are committed to ensuring digital accessibility for all our customers and visitors. We strive to continually enhance the usability and accessibility of our website to provide an inclusive experience for everyone, regardless of ability or technology.
Compliance Standards
Our website has been designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance standards. This means we aim to make our website perceivable, operable, understandable, and robust to accommodate the needs of all users, including those using assistive technologies.
Ongoing Efforts
To maintain and improve accessibility, we use advanced tools such as SiteImprove and Equalize Digital for regular automated reviews of our website. These tools help us identify areas for improvement and ensure our content and features remain accessible over time.
Limitations
While we strive for full compliance, some aspects of our digital content, such as PDFs, forms, or external websites we link to, may not meet the same accessibility standards. We encourage users who encounter challenges to let us know so we can provide alternative solutions and improve their experience.
Contact Us
If you experience any difficulty accessing our website or need assistance, we encourage you to:
- Visit any Charles River Bank location in person.
- Call us at 508.533.8661 to speak with a representative.
- Use our Contact Form to reach out to us directly.
Your feedback is invaluable in helping us improve our accessibility efforts.
Thank you for choosing Charles River Bank!