Important Information

Accessibility Statement

At Charles River Bank, we are committed to ensuring digital accessibility for all our customers and visitors. We strive to continually enhance the usability and accessibility of our website to provide an inclusive experience for everyone, regardless of ability or technology.

Compliance Standards

Our website has been designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA compliance standards. This means we aim to make our website perceivable, operable, understandable, and robust to accommodate the needs of all users, including those using assistive technologies.

Ongoing Efforts

To maintain and improve accessibility, we use advanced tools such as SiteImprove and Equalize Digital for regular automated reviews of our website. These tools help us identify areas for improvement and ensure our content and features remain accessible over time.

Limitations

While we strive for full compliance, some aspects of our digital content, such as PDFs, forms, or external websites we link to, may not meet the same accessibility standards. We encourage users who encounter challenges to let us know so we can provide alternative solutions and improve their experience.

Contact Us

If you experience any difficulty accessing our website or need assistance, we encourage you to:

Your feedback is invaluable in helping us improve our accessibility efforts.

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