Your security is extremely important to us. Charles River Bank is committed to educating its customers about identity theft and fraud. We will constantly work to provide you with updates on the latest fraudulent scams, as well as ways to avoid them.

Please remember:

  • You should never access the Charles River Bank Web page from a link provided by a third party. You should always type the URL address,, into your Web browser or use a bookmark.
  • Charles River Bank will NOT send e-mail messages requesting your confidential information, including account numbers, passwords, or PINs. If you receive an e-mail requesting such information, please contact us immediately at 508-533-8661.

If you believe there has been fraudulent transactions on your Charles River Bank debit card, please call the FiServ Fraud Department 24/7 at 833-337-6075.